Help

How to access the survey

Receive a code

Receive a code

To access the patient's experience questionnaire using this portal you must have received, via email or SMS, a unique code from one of the participating organizations.

Use the unique code

Use the unique code

Enter the unique code that you received in the “8 character code” field on the portal.

You can copy the code from the received message or email to facilitate access to your questionnaire.

Share your experience

Share your experience

The code is valid for 30 days after reception and allows you to fill out the questionnaire only once.

If your code has expired or if you wish to provide feedback on another service received, visit the website of the relevant organization.

Pleasant experience between an elderly woman and a healthcare worker